Privacy Policy

1. Information We Collect

We collect: name, email address, date of birth, country of residence (during registration); payment information (processed by our secure payment partners — we do not store raw card numbers); gameplay data and transaction history; device information and IP addresses for fraud prevention; communication records if you contact support.

2. How We Use Your Data

• To process registrations, deposits, and withdrawals
• To verify your identity (KYC compliance)
• To detect and prevent fraud and money laundering
• To personalise your casino experience and send relevant promotions
• To comply with our regulatory obligations under our Curacao licence
• To improve our website and services

3. Data Security

All data is protected by 256-bit SSL encryption in transit. At rest, data is stored in encrypted databases on secured servers. We conduct regular security audits. Access to player data is restricted to authorised personnel only. We maintain data breach response procedures in compliance with applicable regulations.

4. Cookies

We use cookies to: maintain login sessions, track affiliate referrals, analyse website traffic (via anonymised analytics), and remember your preferences. You can disable cookies in your browser settings, though some functionality may be affected. We use Google Analytics with IP anonymisation enabled.

5. Third-Party Sharing

We do not sell your personal data. We share data only with: payment processors (for transaction processing), game providers (RNG verification), KYC verification services, and regulatory authorities when legally required. All third parties are bound by data protection agreements.

6. Your Rights

• Right to access your personal data
• Right to correct inaccurate data
• Right to request deletion (subject to legal retention requirements)
• Right to data portability
• Right to withdraw marketing consent at any time

To exercise these rights, contact: [email protected]

7. Data Retention

We retain player account data for 5 years after account closure, as required by our gambling licence. Transaction records are retained for 7 years for financial compliance. Marketing preferences data is deleted upon withdrawal of consent.

8. Contact

Privacy enquiries: [email protected]
Response time: within 30 days as required by applicable regulations.

Last updated: April 2, 2026